The demands of the consumer are considered when developing the Avianca refund policy. Only those who cancel within 24 hours of their reservation will receive a full refund. Because of its simple return policy, the airline is regarded as a top airline by its clients. According to the Avianca refund policy, refunds are accessible to customers who purchased tickets via the airline's website, customer service, or any other authorized channels. A third-party ticket holder is not eligible to request a flight cancellation. As cancellation fees, they must pay the whole cost of the ticket.